Reservations and Tariffs

All the apartments are privately owned. Right of admission is reserved.
No more than the allowable number of persons per unit will be allowed to occupy any specific apartment.
No smoking is allowed in the building or apartments.
No animals, birds, reptiles or other pets are allowed.
No groups of persons under the age of 21 are allowed, unless supervised by an adult.
Bed linen (Changed on 5th day bookings longer than 10nights) will only be supplied to the number of persons given at time of reservation. Bath/beach towels and kitchen-towels and detergents are not supplied.
All guest has to abide by the rules of the chosen buildings Body Corporate.

Reservations are not accepted for one night only. A minimum stay is required as follows:

Out of season – minimum 3 nights per apartment
Mid-season (School holidays and long weekends) – minimum 5 nights per apartment
High-Season (Easter and early December & early January)
Peak-Season (14 December – 03 January)

We do not accept cheques.

Rates quoted are per apartment, subject to the maximum number of people allowed. No more than the allowable number of persons per unit will be allowed to occupy any specific apartment. Should you arrive with more persons than were booked for, the extra guests, regardless of their age, will be required to book additional accommodation.

Reservation Procedure

A non-refundable administration fee of R450-00 plus a deposit of 50% of the quoted costs and services is required to secure a reservation. The aforesaid administration fee and deposit must be received by White Coral Holiday Letting (Pty) Ltd within 48 hours to secure the reservation.
Should no deposit be received in the allotted time, White Coral Holiday Letting (Pty) Ltd reserves the right to cancel the reservation without prior notification.
The balance of your account must be settled within 14 days of your arrival by cash, credit card or EFT. Your account must be settled in full before you check in.
Reservations confirmed on a prepaid rate are subject to cancellation fees should they be modified or cancelled.
The credit card used to confirm a reservation is required to be presented on check-in at the apartment. In the event of the cardholder not travelling, a valid form of ID is required to be presented.
All other payments for services rendered by White Coral Holiday Letting (Pty) Ltd shall be payable by you on departure.
A certificate from the accounting officer of White Coral Holiday Letting (Pty) Ltd shall constitute proof of indebtedness of the guest and his/or his party and of the particulars therein for all purposes including any action instituted by White Coral Holiday Letting (Pty) Ltd against the guest and/or any of his party.

Confirmation of Reservations

Credit card transactions

If a transaction is authorised by the bank you will receive on-screen confirmation of your reservation. Should the transaction be declined by the bank, you will receive notification of this on screen and no reservation will be held for you by White Coral Holiday Letting (Pty) Ltd.

White Coral Holiday Letting (Pty) Ltd reserves the right to substitute the applicable apartment with another similar or higher-quality apartment should the chosen apartment not be lettable for any reason whatsoever.

EFT transfers

You will only receive confirmation once your funds have been received and confirmed. Proof of payment does not constitute proof of funds. Please note that it can take up to 3 days for funds to clear in the White Coral Holiday Letting (Pty) Ltd bank account.

On confirmation of a reservation on screen, an e-mail and SMS (providing you have supplied a cellular number) will be generated and dispatched to you. The e-mail address provided by you will be used to send the confirmatory e-mail. Only South African mobile phone numbers will be sent the confirmation by SMS. It is advised that you print the confirmatory e-mail and present same to White Coral Holiday Letting (Pty) Ltd at time of check-in.

Check-In / Departure Times

Check-in time is from 14h00 onwards. For an early morning arrival, there will be additional charges as the apartments may only be ready for occupation from 14h00 on the day of arrival.

Check-out time 09h00 on the day of departure. Late check-out will result in penalty fees as there may be more guests arriving on the day the client departs.

All guests shall upon departure, return all keys, access-disks, remote controls to White Coral Holiday Letting (Pty) Ltd or its appointed agent. Any lost keys, access-disks and remote controls will be replaced at the client’s cost and will be recovered from the client.

Cancellations / Refund Policy

Once your reservation has been confirmed and secured with a deposit, White Coral Holiday Letting (Pty) Ltd reserves the right to apply cancellation fees against the deposit.

Cancellations received 22 to 28 days prior to arrival – forfeit 25% of deposit.
Cancellations received 15 to 21 days prior to arrival – forfeit 50% of deposit.
Cancellations received 8 to 14 days prior to arrival – forfeit 75% of deposit.
Cancellations received up to 7 days prior to arrival date – 100% cancellation fee
No shows – 100% cancellation fee
If you reduce the number of nights stay within 14 days of your expected arrival date, you will not be refunded.
If you extend your original reservation prior to your check-in, White Coral Holiday Letting (Pty) Ltd will take payment in respect of the additional accommodation charges upon check-in.

Terms & Conditions

All accommodation and services in respect of any reservation made on this website will be subject to White Coral Holiday Letting (Pty) Ltd’s terms and conditions.